eSKY
Privacy Policy
Last updated: September 2026
This Privacy Policy explains what data eSKY collects and how it is used, in line with GDPR principles.
Data We Collect
We collect only your email address (to deliver your eSIM and order confirmation) and your country of residence (to compute applicable pricing). We do not require your name, phone number, or physical address.
Payment Data
Payments are handled entirely by Whop. eSKY never receives, transmits, or stores your card number or billing details.
Anis, Our AI Assistant
Anis is powered by Groq's AI models. Messages you send to Anis are processed to generate a reply and are not permanently stored or used to train any model; only your own order data (looked up via your session or the email you provide) is used to answer support questions.
Cookies & Local Storage
We use a session cookie to remember your order session and a local preference for your chosen language. With your consent only (cookie banner), we also use the Meta Pixel and TikTok Pixel to measure our advertising. You can change your choice at any time via the โCookiesโ link at the bottom of every page. To measure our ads, purchase details (hashed email, amount) may also be sent to Meta from our servers, only with your consent where the law requires it.
Data Retention
Order data is kept only as long as necessary to provide support and meet legal or accounting obligations.